Terms of Service

• All service-related communications must be conducted through this platform.

• For urgent matters only, you may contact: ali@aliahad.com

• Response time: Within 24-48 hours (Bangladesh Standard Time)

• Business hours: services can be provided outside these hours as per client needs

• Time is the essence of my service delivery

• Services are delivered based on agreed-upon schedules

• Clients must be responsive to maintain service timeline

• Delays due to client unresponsiveness may affect delivery

• All payments are non-refundable

• Services are time-based commitments

• Time invested cannot be recovered or refunded

• Partial services are billed as complete services

• Maintain active communication

• Provide necessary information promptly

• Respect agreed-upon timelines

• Use the platform's messaging system

• No fraudulent activities

• No harassment or unprofessional behavior

• Respect intellectual property rights

• Maintain confidentiality of communications

• I reserve the right to terminate services for:

• - Violation of terms
• - Fraudulent activities
• - Extended periods of inactivity
• - Abusive behavior

• I strive for excellence in service delivery

• Regular updates on service progress

• Transparent communication

• Professional expertise and dedication

• Services are provided by a single individual

• Project timelines reflect solo-developer capacity

• Limited to one project at a time for quality assurance

• May experience delays during illness or personal emergencies

• No team backup or replacement available

• Services provided from Bangladesh

• May be affected by local infrastructure limitations

• Power outages or internet disruptions possible

• Local holidays and weekends (Friday) observed

• International payments processed through secure platforms

Data Collection & Storage:

• Only essential information is collected for service delivery
• Personal data is stored with industry-standard encryption
• Regular security audits and updates are performed
• No data sharing with third parties without explicit consent

Security Measures:

• End-to-end encryption for all communications
• Secure payment processing through trusted providers
• Regular backup and disaster recovery procedures
• Strict access controls and authentication

Your Rights:

• Right to access your personal data
• Right to request data modification or deletion
• Right to withdraw consent at any time
• Right to receive your data in a portable format

Compliance:

• GDPR principles are followed for EU clients
• Regular compliance reviews and updates
• Transparent data processing practices
• Prompt notification of any security incidents